KullaTech
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KullaTech Security Operations

One team responsible for the complete environment.

We monitor, investigate, coordinate remediation and report on every layer of your security stack. You get one contact and one monthly report instead of six consoles.

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Why this matters

Security tools produce alerts. Someone has to read them, decide which ones matter, act, and make sure the fix holds. In most small and mid-sized businesses that someone does not exist, or is also the person fixing printers.

Security Operations is the layer that ties the others together: one team that watches the whole stack and is accountable for what happens next.

What we do

  • Monitoring: alerts from devices, email, identity, web and backup reviewed in one place.
  • Investigation: each real alert traced to its cause: which user, which device, how it started.
  • Response coordination: containment, clean-up and recovery coordinated with your team or IT provider.
  • Incident records: what happened, what was done and what changed, written up for management and insurers.
  • Monthly security report: status of every layer, incidents, open risks and recommended next steps.
  • Quarterly review: a call to go through trends and priorities.

How it works

  1. Onboard. Services connected and contacts, escalation and approval rules agreed.
  2. Baseline. First month to understand normal activity.
  3. Operate. Alerts handled every day.
  4. Escalate. Agreed contacts informed with clear actions when something needs a decision.
  5. Report. Monthly report and quarterly review.

What you receive

  • Monthly security report
  • Incident reports with timeline and actions
  • Escalation and incident response plan
  • Quarterly risk review
Operated by KullaTech across the managed security stack.

Compliance

This service supports ISO/IEC 27001 Annex A 5.24 to 5.27, 8.15 and 8.16. SOC 2 CC7.3 to CC7.5. See the full ISO 27001 and SOC 2 mapping.

Common questions

Is this a 24/7 SOC?

Endpoint threats are monitored around the clock by the detection platform security operations team. KullaTech coordinates the response and handles everything else in agreed hours, with an escalation path for urgent incidents.

Do we need all the other services?

No. Security Operations covers whichever services you use.

Can you work with our existing IT provider?

Yes. We agree who does what and stay in our lane.

Related

Managed security servicesAll eight layers as one managed stack.ISO 27001 and SOC 2 readinessKullaTech security services map to ISO/IEC 27001:2022 Annex A controls and SOC 2 criteria, and produce the evidence auditors ask for.

One team responsible for the complete environment.

Email contact@kullatech.com with a few lines about your business. We reply with a clear scope, not a sales call.

Email contact@kullatech.com